Terms of Service

1. Acceptance of Terms

By accessing or using the ANVL platform, including our mobile application, website, and related services, you agree to be bound by these Terms of Service. If you do not agree, do not use the platform. These terms constitute a legally binding agreement between you and Condition Black Technologies, LLC.

2. Account Registration

You must be at least 18 years old and able to form legally binding contracts to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. You agree to provide accurate, current, and complete information during registration and to update it as necessary.

Contractor accounts require valid business information. We reserve the right to verify licensing, insurance, and other credentials you provide. Misrepresentation of qualifications is grounds for immediate account termination.

3. Subscription Plans and Billing

ANVL offers Starter (free), Pro ($49/month), and Enterprise (custom pricing) subscription tiers. Pro and Enterprise subscriptions are billed monthly or annually and auto-renew unless canceled at least 24 hours before the end of the current billing period.

All payments are processed through Stripe. By subscribing, you authorize us to charge your payment method on a recurring basis. Prices are in US dollars and do not include applicable taxes, which will be added at checkout where required by law.

Refunds are available within 14 days of initial subscription purchase if you have not used paid features. Refunds for subsequent billing cycles are not available, but you may cancel to prevent future charges.

4. Contractor Responsibilities

Contractors agree to: maintain valid licenses and insurance as required by their jurisdiction; provide truthful and accurate information in profiles, estimates, and proposals; respond to homeowner inquiries in a timely and professional manner; complete contracted work according to agreed specifications; comply with all applicable laws, building codes, and regulations; and not engage in price manipulation, bid rigging, or deceptive practices.

5. Homeowner Responsibilities

Homeowners agree to: provide accurate project descriptions and property information; make timely payments for contracted services as agreed; grant reasonable access to the property for contracted work; communicate any changes or concerns promptly through the platform; and not solicit contractors found through ANVL outside the platform to circumvent fees.

6. Marketplace Rules

The ANVL marketplace connects homeowners with contractors. ANVL is not a party to contracts between homeowners and contractors and does not guarantee the quality, safety, legality, or completion of any work. ANVL does not employ contractors and is not responsible for their actions, omissions, or work product.

Contractors pay a platform commission on payments processed through ANVL. The current commission rate is displayed in your account settings. We reserve the right to adjust commission rates with 60 days’ notice.

7. Intellectual Property

You retain ownership of all content you upload to ANVL (photos, documents, proposals). By uploading content, you grant ANVL a non-exclusive, worldwide, royalty-free license to use, display, and process that content solely to provide and improve our services, including AI-powered features.

The ANVL platform, including its code, design, branding, and proprietary AI models, is owned by Condition Black Technologies, LLC and protected by intellectual property laws. You may not copy, modify, distribute, or reverse-engineer any part of the platform.

8. Payment Processing

All payment processing is handled by Stripe, Inc. By using payment features, you agree to Stripe’s Terms of Service and Connected Account Agreement. ANVL is not responsible for payment processing errors, delays, or disputes arising from Stripe’s services. Disputes between homeowners and contractors regarding work quality or payment should first be resolved directly between the parties. ANVL may, at its discretion, mediate disputes but is not obligated to do so.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ANVL AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM YOUR USE OF THE PLATFORM. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNTS PAID BY YOU TO ANVL IN THE TWELVE MONTHS PRECEDING THE CLAIM.

10. Indemnification

You agree to indemnify, defend, and hold harmless Condition Black Technologies, LLC and its affiliates from any claims, damages, losses, or expenses (including reasonable attorneys’ fees) arising from your use of the platform, your violation of these terms, your violation of any third-party rights, or any content you submit to the platform.

11. Termination

We may suspend or terminate your account at any time for violation of these Terms, fraudulent activity, or conduct that harms other users or the platform. You may terminate your account at any time through your account settings. Upon termination, your right to use the platform ceases immediately. Provisions that by their nature should survive termination (including limitation of liability, indemnification, and governing law) will survive.

12. Governing Law and Disputes

These Terms are governed by the laws of the State of Arkansas, without regard to conflict-of-law principles. Any dispute arising from these Terms or your use of the platform shall be resolved through binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, held in Crawford County, Arkansas.

You agree to waive any right to participate in a class action or class-wide arbitration. Each party bears its own costs and attorneys’ fees unless the arbitrator determines otherwise.

13. Changes to Terms

We may modify these Terms at any time. Material changes will be communicated via email or platform notification at least 30 days before taking effect. Continued use after the effective date constitutes acceptance. If you disagree with changes, you must stop using the platform and close your account before the effective date.

14. Contact

Condition Black Technologies, LLC
Van Buren, Arkansas
[email protected]